Refund policy

At Tienda Rapida, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns:
You may return most items within 30 days of delivery for a full refund or exchange. Items must be unused, in their original condition, and in the original packaging. To initiate a return, please contact us at info@tinidarapida.com with your order number and reason for return. We will provide you with return instructions.

Non-Returnable Items:
Certain products such as gift cards, downloadable software, and personalized items are non-returnable.

Refunds:
Once we receive and inspect your return, we will notify you of the status. If approved, your refund will be processed to your original payment method within 5–10 business days. Shipping costs are non-refundable.

Damaged or Defective Items:
If your order arrives damaged or defective, please email us within 7 days of delivery with photos of the issue. We’ll arrange a replacement or refund promptly.

Shipping Costs:
Customers are responsible for return shipping unless the item is defective or incorrect.

Thank you for shopping with Tienda Rapida.